How can we make our customers’ lives as easy as possible? It’s a question we ask ourselves frequently at IGS. We want ‘customer focus’ to be more than just a phrase on our website.
Mould validation is a cornerstone of that effort. Over decades, we have developed a rigorous mould qualification protocol that identifies the perfect settings to produce a product that fits your requirements down to a few microns. Our scientific approach takes into account over 200 factors that affect the quality of your product.
We perform the qualification on one of the nine injection moulding machines available in our factory. We also have more than enough space in our customer service center for clients to install their own injection moulding machine, allowing us to carry out the performance qualification as well.
In short: our extensive validation process offers a truly plug-and-play experience for our customers. Still, validation meetings can be hard to schedule and often involve a significant amount of travel, which both increases one’s carbon footprint and simply costs a lot of time. Moreover, sometimes in-person meetings are simply not possible due to travel restrictions or other circumstances.
So, how can we make mould validation even easier?